A 99.9% Server Uptime
Our web hosting platform is based on a stable, first–class hardware architecture and a strongly customized variation of Linux. That is why, no matter what your site is, or how many web site visitors you have, or even in case there’s a denial–of–service attack, our physical machines will stay up and your websites will remain online.
Our Linux web hosting packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to offer a top–quality web hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure a supersonic connection speed with the rest of the world.
And because of this, regardless of which data center facilities you choose: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lessen all potential risks with our cloud hosting plans and despite the fact that we provide top–quality customer support, there are situations when the customer simply isn’t pleased with what we are offering. Or he needs to move to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully satisfied, you will get your money back.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for an answer, you are aware of how exasperating this can be, even more so if your site is on the line. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be at your disposal and they’ll get back to you in under 60 minutes. And the best part is that their average response time is below twenty minutes!