Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Our client support staff is available 24/7/365 to attend to all of your assistance tickets. Every single ticket you send to us shall be replied to within less than sixty minutes. If your issue demands aid from one of our administrators, we will forward the ticket to the technician in charge and will let you know that the problem is being taken care of.

  • Top quality support service

  • Top–quality Customer Help And Support Service

  • We’ll be on line for you night and day to offer assistance and client support and to aid you with any issue that you might run into when dealing with your virtual server. We’re able to assist you with all pre–installed applications, like your Operating System, server administration panel (with respect to the VPS type) and the Control Panel designed solely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Control Panel that is available at zero cost with your VPS gives an inbuilt articles base. You’ll find a range of detailed how to tutorials and a variety of step by step video classes that illustrate all the regular site control duties. You can find them by pressing the Help or Video keys in the upper right side of each Control Panel section.