Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help section incorporated into your Control Panel. It includes a vast repository with regularly asked questions and exhaustive educational articles contributed by our experienced client support team.

  • Top quality support service

  • Educational Videos

  • For people who’d rather discover how to take care of a typically experienced problem by watching a tutorial video, we’ve added a selection of video tutorials to our Control Panel. All the videos are very short and easy to follow. They offer you visual demonstrations of various site administration operations.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock help desk service and a 60–minute ticket response guarantee. Our proficient customer service technicians will be at your disposal 24/7/365 to answer your queries and to settle any problem that you could come across. Just send a technical support request from the Help Center and we will reply in no time.