In case you have ever had a web hosting account before or you have dealt with any other type of online service, you're probably well aware from your own experience that for some things it's better to speak with a live person on the telephone than to exchange support tickets or e-mail messages. If you'd like to find out more about a service before you decide to purchase it or if something small-scale needs to be done, for example, it'll be easier and quicker to do it live. When you have the option to seek the advice of representatives over the phone, it is also very likely that you're working with an actual hosting supplier, not a reseller. The type of support that you'll get over the phone may differ between different suppliers - from standard matters to expert technical support. Generally most suppliers offer pre-sales assistance and first level phone support, while more complicated technical matters are resolved through e-mail or tickets.

Phone Support in Web Hosting

Our web hosting packages come with phone support 14 hours per day even on public holidays, which means that if you don't have an account yet, you will be able to call and learn more about our solutions or if we will meet the system requirements for your websites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so that you're able to contact the telephone number which is closer to you. In case you're a current customer, we can help you promptly with all of the general and billing issues as well as with multiple tech issues in order to save you time and efforts - we are aware of the fact that sometimes it's much easier talk with a live person and get things done right away. Certainly, some matters simply cannot be managed on the phone, so in such a case you'll be able to take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always somebody to assist you if you have any queries about the semi-dedicated server plans that we provide. Whether you would like to know more about our plans, you have some billing issue or some general issue, you can call us. Despite the fact that some more complicated troubles may need a support ticket in order to give some time to our tech support team to analyze, we will help you with a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the USA, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we also have an international number where you will be able to get in touch with us.